> ## Documentation Index > Fetch the complete documentation index at: https://docs.deflect.in/llms.txt > Use this file to discover all available pages before exploring further. # Analytics Dashboard > Track chatbot performance with date filters and agent insights The **Analytics** page gives you an overview of how your agents are performing. Use **date range** and **chatbot** filters to focus the numbers that matter, and review **Agent performance** for your team. Analytics dashboard with filters and performance metrics ## Navigating the dashboard Open **Analytics** from the sidebar. The page shows your metrics for the selected period and filters, including the **Agent performance** area when available. ## Date range and filters Use the controls at the top of the page to refine the data: * **Date range** — Choose a preset (e.g. last 7 or 30 days) or a custom range. * **Chatbot filter** — Limit metrics to one or more agents. Use **Reset** to clear filters and return to the default view. ## Agent performance The **Agent performance** section summarizes how your human agents are doing on metrics such as: * **Conversations handled** — Live chats managed. * **Average response time** — How quickly agents reply during live chat. * **Resolution rate** — Share of conversations resolved. Agent performance summary with response times and resolution rates Figures refresh as new data arrives. The selected **date range** and **chatbot** filters apply across the analytics view.