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Deflect, by QuensultingAI, is an intelligent AI-powered platform designed to automate customer interactions, deflect support tickets, and provide seamless human handoff when needed.

New here? Put the widget on your site

Launch an agent on your website

Step-by-step: create an agent, add files or web crawl in Knowledge Base, link them to the agent, then API key, domains, embed script, and verify on your live site.

Key features

AI agents

Build and customize intelligent agents in minutes.

Knowledge base

Upload PDFs, Markdown, and web crawl in Knowledge Base, then link each base to your agents.

Live Chat

Real-time messaging with internal notes, @mentions, and team collaboration.

Human Handoff

Seamlessly transition complex queries to human support agents.

Analytics

Track performance with filters, metrics, and agent leaderboards.

Ticketing System

Manage customer inquiries with an integrated ticketing workflow.

Contacts

Merge duplicates, export, and keep one profile per person across channels.

Email campaigns

Reach your audience with personalized email sends and progress tracking.

Agent file attachments

Send vetted files from the dashboard to customers in supported channels.

Getting started

5-minute quickstart

Short path: create an agent, knowledge, test, then point to the full launch guide.

Launch on your website

Full go-live checklist with embed, domains, and verification.

Setup and configuration

Install widget

Embed the chat widget on your website.

Team Management

Invite members and manage roles.

Settings

Billing, API keys, and organization settings.