Skip to main content
Welcome to Deflect! This guide will walk you through creating your first AI-powered chat agent from scratch.

Step 1: Create your Agent

  1. Log in to the Deflect Dashboard.
  2. Navigate to the Agents section.
  3. Click on Create New Agent.
  4. Give your agent a name and a brief description of its purpose.

Step 2: Configure the Persona

Define how your agent should behave.
  1. Go to the Settings tab of your new agent.
  2. Set the System Prompt. This is where you define the agent’s personality and rules.
  3. Choose the Language (e.g., “Dynamic” to match the user or a specific language).

Step 3: Add Knowledge

Train your agent by providing it with information.
  1. Navigate to the Knowledge Base section.
  2. Upload PDF files or provide URLs to your documentation.
  3. The agent will automatically process these sources to answer user questions.

Step 4: Test and Deploy

  1. Use the Test Console in the dashboard to chat with your agent.
  2. Once satisfied, copy the Widget Snippet.
  3. Paste the snippet into your website’s HTML to go live!
You can always come back and refine your agent’s prompts and knowledge as you gather more user feedback.